My job is not complicated and I am don't think you need a ton of training to answer a phone, but there is one lady at my work who seriously degrades receptionists everywhere. She is a secretary that will walk across an office, and up a flight a stairs to bring me papers to staple. From the looks of it she must be entirely too important to take 1 minute to staple 20 papers. (me on the otherhand, no so important in her eyes.) Everytime she come up to me and asks me, I am surprised that she doesn't see the look of disbelief as she sets them down. And after she leaves, I just sit at my lonely reception desk and just laugh. Seriously, I am not hurt by it, I find it HILLARIOUS! This is by far the funniest thing I have to deal with at work.